--- title: What can I expect in my mystery order? description: Sharing information about what to expect as part of a mystery order. --- [Skip to content](https://knowledge.beultimate.com/knowledge/what-can-i-expect-in-my-mystery-order#main-content) English Show submenu for translations ![BE Ultimate One Color Lateral-3-1-1](https://knowledge.beultimate.com/hs-fs/hubfs/BE%20Ultimate%20One%20Color%20Lateral-3-1-1.png?width=200&height=40&name=BE%20Ultimate%20One%20Color%20Lateral-3-1-1.png) - [Help Center](https://knowledge.beultimate.com/knowledge) Open main navigation Close main navigation - [Help Center](https://knowledge.beultimate.com/knowledge) - English Show submenu for translations - Go to beultimate.com Go to beultimate.com How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://knowledge.beultimate.com/knowledge?hsLang=en) 2. [Retail Purchases](https://knowledge.beultimate.com/knowledge/retail-purchases?hsLang=en) # What can I expect in my mystery order? ## Sharing information about what to expect as part of a mystery order. Mystery apparel can contain designs from just about any team we have worked with over the past year or any events that we've attended in the past. They will often have been printed as extras, or samples, and can contain anything from championship winning team designs to local recreational styles. In order from most likely (top of the list), to least likely (bottom of the list), here is what you can expect: \- **Designs from events** that we've previously attended (we go into events aiming to have some left overs, to help ensure that folk during the event are never left without choice there, and as a result often have some leftovers) \- **Sample designs** or themes that we have in stock / use for photoshoots (BE Bold, BE Original, etc) \- **Misprinted designs** from any of the above or below (think of items with an obvious color mistake, or spelling error, for example!) \- **Returned team designs** (garments that were returned in box-fresh condition for sizing reasons or other) \- **Club, Pro, or Sponsored Team, designs** (although probably the most sought after, this is the least likely option to receive, and should not be expected when ordering mystery products) The mystery items can also come in our variable sizing, so might be the shorter - or longer - variations of the specific products.  We'll do our best to give you a good mix of styles so you have plenty of options to wear next time you hit the fields. There is no way to guarantee certain designs, or even certain colors, and as such all mystery sales are final and returns/refund requests will not be accepted.        - [Team Orders - Captains](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#main-content) - [Getting Started](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#getting-started) - [Product Information](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#product-information) - [Timeline and Turnaround](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#timeline-and-turnaround) - [Pricing and Payment](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#pricing-and-payment) - [Designs](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#designs) - [Ordering Methods](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#ordering-methods) - [Shipping and Delivery](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#shipping-and-delivery) - [Uniform Guidelines and Approved Vendor status](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#uniform-guidelines-and-approved-vendor-status) - [Printed Panels](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#printed-panels) - [Team Orders - Players](https://knowledge.beultimate.com/knowledge/team-orders-players?hsLang=en#main-content) - [Ordering](https://knowledge.beultimate.com/knowledge/team-orders-players?hsLang=en#ordering) - [Reception](https://knowledge.beultimate.com/knowledge/team-orders-players?hsLang=en#reception) - [Sizing](https://knowledge.beultimate.com/knowledge/sizing?hsLang=en#main-content) - [Sizing/Fit Updates](https://knowledge.beultimate.com/knowledge/sizing?hsLang=en#sizing-fit-updates) - [About the Company](https://knowledge.beultimate.com/knowledge/about-the-company?hsLang=en) - [Errors, Returns, and Care Instructions](https://knowledge.beultimate.com/knowledge/errors-returns-and-care-instructions?hsLang=en#main-content) - [Washing and product care](https://knowledge.beultimate.com/knowledge/errors-returns-and-care-instructions?hsLang=en#washing-and-product-care) - [Tickets or Issues](https://knowledge.beultimate.com/knowledge/errors-returns-and-care-instructions?hsLang=en#tickets-or-issues) - [Policies](https://knowledge.beultimate.com/knowledge/errors-returns-and-care-instructions?hsLang=en#policies) - [Tournaments, Fundraising, and Fan Store](https://knowledge.beultimate.com/knowledge/tournaments-fundraising-and-fan-store?hsLang=en) - [Sponsorships, Coupons, Gift Cards, and Promotions](https://knowledge.beultimate.com/knowledge/sponsorships-coupons-gift-cards-and-promotions?hsLang=en) - [Shipping, Duties, and Taxes](https://knowledge.beultimate.com/knowledge/shipping-duties-and-taxes?hsLang=en) - [Retail Purchases](https://knowledge.beultimate.com/knowledge/retail-purchases?hsLang=en) [![Chill listening crop-3](https://knowledge.beultimate.com/hs-fs/hubfs/BE%20Ultimate%20One%20Color%20Lateral-2.png?width=118&height=24&name=BE%20Ultimate%20One%20Color%20Lateral-2.png "Chill listening crop-3")](https://beultimate.com) Help Center - Our mission is to enable and inspire athletes, trainers, coaches, and teams to be Better than Ever. Copyright © 2026, BE