Can I edit my order after purchase?
Sharing information about the possibility of editing order details after purchase has been complete.
In some cases, editing an order after payment has been confirmed is NOT possible.
For that reason we would really encourage you to double and triple check your details (including size, fit, name, number, quantity, and cart mix) before submitting payment.
If your team is currently ordering online, you should be able to view and make small adjustments to your order via our Order Status tool. You will need to enter the order number, as well as the associated email address, to access this page.
If the order requires more adjusting (ie. a refund, or similar) then please reach out to a sales rep (sales@beultimate.com) as soon as possible and explain exactly how you would like us to try and assist.
If the order requires refunding entirely, unfortunately we are charged a processing fee for this and thus will have to account for that while refunding.