Retail Purchases

For information regarding retail orders placed on shop.beultimate.com

• What can I expect in my mystery order?
• What happens if my package shows that it's been delivered, but I haven't yet received it?
• What are the different shipping methods?
• Will I get charged duties and taxes?
• How can I check my order status? (for a retail order)
• What is the timeline on retail purchases?
• What happens if my order is returned to sender?
• What happens if my order’s shipping is delayed?
• What can I do if I didn't get an email confirming my order?