Sharing information about our Printed Panel Process.
Our Printed Panel Process is typically the first stage of full production, and it's a critical step to help ensure your order is printed and received exactly as you expect it.
Once an order is confirmed (typically when the online store closes, or order sheet is submitted), our production team will start to prepare the design files for production. The first step is for our team to print out a single copy (test prints) of each design at reduced scale, before snapping some photos that we can then share directly with you for review.
We find that by seeing the designs printed out, we're able to give you the best possible review of your order before the full order hits the printers. Digital Designs and the 3D renders that we're able to share will give you a good idea of how things will turn out, but this is a fantastic intermediary step in ensuring that you are getting exactly what you expect and that you aren't left disappointed or surprised upon reception of the gear.
Your sales rep will be able to offer advice and suggestions during this process; we're generally pretty good at spotting where something might look off, or might need editing, before printing begins. However, wholesale changes at this point are not possible. This means that it's not possible to edit the design in any large or significant way.
If you spot something that doesn't look quite right, or a color that doesn't work as well as you hoped, we are usually able to offer some solutions and make some suggested edits, but please note any edits to the design at this stage will of course push back the expected delivery date. Any excess delays or edits (i.e. if we are unable to get confirmation from you during this period) will void/reset our guaranteed delivery timelines.
Before moving on from this stage we require the team captain to sign a confirmation document to confirm that you are happy to proceed based on what you see.
For recent re-orders (i.e. within the last year or so), we don't typically run through this process as you can be assured that prints will be the same.