---
title: Where is my gear shipping to?
description: Sharing information about the destination of your order, when it's placed as part of a larger Team Order.
---

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# Where is my gear shipping to?

## Sharing information about the destination of your order, when it's placed as part of a larger Team Order.

At the top of the team collection, there will some information about shipping (as well as turnaround timeline and when the collection closes).

In most cases team orders are generally shipped together as one bulk shipment to one of the Captains. This method is preferred by most captains as it saved money on shipping and allows them to distribute the gear at a practise/event, ensuring that everyone has what they need for the season.

**Unless you specifically paid for shipping on checkout, and provided us with a shipping address (*NOT to be confused with a billing address, which all orders are required to share*) then you can expect your Captain to know exactly where and when the gear will be arriving, so checking in with them is a great first step. **

Once they receive the gear, it will be on them to bring it to the next team event or practice for distribution amongst the team. 

**[ You can also use our order tracker](https://portal.beultimate.com/order-status)to see if your gear is shipping to you directly, or to the team captian. You'll need to provide your order number and email address.**

- [Team Orders - Captains](https://knowledge.beultimate.com/knowledge/team-orders-captains?hsLang=en#main-content)

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- [Team Orders - Players](https://knowledge.beultimate.com/knowledge/team-orders-players?hsLang=en#main-content)

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